Stop thinking about how your communication looks.
If you work in branding, advertising or marketing then you probably spend a lot of your time making products and services look good. This makes perfect sense, but we should surely take it as a given that communicating our clients' offer in the best light possible is key. An engaging brand, a beautiful object or efficient service is the result of people spending time crafting messages and imagery.READ MORE
Peering through the mists of time: five future food prophecies
It’s a well worn saying that the only constant is change, yet we are continually surprised when faced with it, so while you might take a few of these thoughts with a pinch of salt (and pepper) they might also be part of your daily intake in the not too distant future....READ MORE
Occupying the Queue
Britain has a reputation for being a nation of queuers. It is said that if we see a queue we join it. There are no reliable statistics, but estimates suggest we spend between 6 months and 4 years of our lives waiting in line. All of us have felt the pain and frustration of queuing. The psychology and economics of queuing have spawned whole strands of academic study. Managing queues can define success or failure. This article looks at the psychology of queuing and tactics for improving them.READ MORE